Turning Artificial Intelligence into Business Value

Artificial intelligence has been showcased as an arena in computer science that focuses on the creation of intelligent machines that functions and respond just like humans. Some of the functions that the computers with artificial intelligence have been executing are learning, recognition of speech, planning, as well as problem-solving. From their article, Cyrille and Harris acknowledge that artificial intelligence has had a positive impact on the business and society’s production value. From a personal perspective, I feel that artificial intelligence will turn out to be the biggest event in human history and is something that is determined to be beneficial. Although there might be potential for intelligence system to cause some harm, the current research puts us in a position where it will help in being proactive potential negative consequences in the future hence enjoying the benefits of AI while preventing drawbacks. 

Outside the university project, the artificial intelligence has been seen to have a positive impact on the business setting. In any business setting, the relationship with the customers is very important, and it is on this aspect that artificial intelligence can be used to improve the customer’s engagement as well as their experience. By using tools such as relational research, it allows the workers to enter questions and get a response to their most pressing queries. Unlike the traditional techniques, the program is expected to improve the customer impact through the incorporation of marketing and field as well as surfacing high-value customer understandings. Unlike another type of technologies currently used, the AI is highly reliant on deep expertise, exploration, and creativity as well as experimentation. It also enables ideation and creativity.